Skip to main content

This site does not provide medical advice. For signs of infection, spreading redness, fever, black tissue, severe pain, or drainage — seek urgent medical care.

Diabetic Supply Shop

Legal

Shipping Policy

Effective this site's launch date

Processing time

Orders generally ship within 1–2 business days. You'll receive an email with tracking once your order leaves our fulfillment partner.

Standard shipping

  • Flat-rate $6.95 within the contiguous United States.
  • Free standard shipping on orders over $50.
  • Typical transit time: 3–7 business days.

Expedited shipping

Expedited options will be available at checkout when production checkout is connected. If you need a kit fast — especially a wound-care or emergency kit — please email us and we will help.

Shipping outside the contiguous US

Shipping to Alaska, Hawaii, US territories, and international addresses is coming soon. Until then, please contact us for a quote.

Lost or stolen packages

We are not responsible for packages marked “delivered” by the carrier. If your package is missing, please contact the carrier first. If we can help, we will.

Wound-care and emergency supplies

Please don't wait until you need a wound-care or emergency kit to order one. Build the kit now, when nothing is wrong, so it's there when something is.